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Blended Teams

Our modern approach allows for a blend of hires in a way that manages both costs and delivery

We also facilitate the introduction of 3rd party specialists where specific IP is needed

Case Study:

Scenario

Our client, a Global Information Services provider, was directed by the FCA to run a process review of Credit Services. All current processes, risks and controls associated with customer detriment, were required to be captured. The Programme was in danger of missing the FCA deadline, with consequences including fines and the withdrawal of certain licenses.

Client Brief

To provide proven Process Design experts, capable of building a robust process management framework and a strengthened process improvement toolkit.